noun
- A reversal of a credit card or debit card transaction, initiated by the cardholder's bank when a customer disputes a charge.
- A fee charged by a bank or payment processor to a merchant when a chargeback is filed against them.
Usage: plural form; finance/commerce term; commonly used in retail and e-commerce contexts
Usage: plural form; finance/commerce term
Examples
- The customer filed chargebacks for three unauthorized purchases on her credit card.
- High chargebacks can damage a merchant's reputation with payment processors.
- The online store faced multiple chargebacks after customers complained about undelivered items.
- Banks investigate chargebacks to determine if fraud or merchant error occurred.
- Merchants must respond to chargebacks within a specific timeframe to dispute them.
- The company reduced chargebacks by improving its customer service and order tracking.