1. to remove the human or personal qualities from something; to make impersonal
2. to treat someone as lacking individual human qualities or dignity

Examples

• The large corporation tends to depersonalize its customer service interactions.
• Modern technology can depersonalize communication between people.
• The hospital’s bureaucratic procedures seemed to depersonalize patient care.
• Mass production methods depersonalize the manufacturing process.
• She felt the standardized testing system depersonalized education.
• The automated phone system depersonalizes the customer experience.
• Critics argue that social media can depersonalize human relationships.