1. to make something less personal or individual; to remove personal characteristics or human elements
Usage: formal

Examples

• The new corporate policy tends to impersonalize customer service interactions.
• Modern technology can impersonalize communication between people.
• The hospital’s bureaucratic procedures impersonalize patient care.
• Mass production methods impersonalize the manufacturing process.
• Social media platforms often impersonalize human relationships.
• The company’s restructuring will impersonalize employee evaluations.