1. in a way that lacks warmth, emotion, or personal connection
2. in an objective manner without personal bias or involvement

Examples

• The manager spoke impersonally to all employees during the meeting.
• She handled the complaint impersonally, following company policy exactly.
• The news anchor reported the story impersonally without showing emotion.
• He treated his customers impersonally, never remembering their names.
• The judge reviewed the case impersonally, focusing only on the facts.
• The automated system responds impersonally to all customer inquiries.