noun
- a telephone call made to someone outside one's own organization or location
- a service in which a professional visits a client at the client's location rather than at a business establishment
Usage: business/telecommunications context
Usage: service industry
Examples
- The call center tracks both incalls and outcalls to measure agent productivity.
- Our plumber offers outcall services for emergency repairs at your home.
- The doctor's outcall program brings medical care directly to patients in rural areas.
- Outcalls are typically charged at a higher rate due to travel time.
- The salon expanded its business by offering outcall hair and makeup services for events.